Safety is a joint effort
Safety is a joint effort that involves everyone, from technology and maintenance service providers to building owners and equipment users. We work closely with our customers to help them recognize and deal with situations that could lead to safety risks. Everyone who uses an elevator or escalator needs to be conscious of their own behavior.
Using elevators properly helps ensure a safe and comfortable ride for everyone. Follow these simple tips to prevent injuries.
If the car is full, be patient and wait for the next ride. Do not overload and exceed elevator capacity.
When you enter the elevator, walk to the back of the car, face forward and keep away from the doors.
Children must always be accompanied by an adult, and their hands should be held for the duration of the ride. Pets should be kept close on the leash.
Watch your step when entering or exiting the elevator, as it may not be level with the ground.
If you notice something unusual about the elevator, e.g. broken mirror or noise, inform the facility management or the maintenance company.
Use the door opening button to hold a car for another person.
Do not use elevators in case of fire or other emergency.
Do not play in or around an elevator.
Do not attempt to keep doors open by placing objects or body parts in their way. Use button to open the door instead.
If trapped in the elevator, press the alarm button and wait for the service center to help. Do not attempt to get out on your own.
Do not overload or exceed elevator capacity when you are moving heavy or large items. Look for a service or a freight elevator or use the stairs instead.
Do you know how to use escalators in a safe way? Follow these simple guidelines to enhance your safety.
Face forward and hold the handrail.
Keep feet firmly on the step and away from the escalator’s sides.
At the end of the ride, step off properly from the escalator and make room for the next passengers to step off.
Children should always be accompanied by an adult and their hands should be held during the ride.
The emergency stop button should be used in case of an incident or escalator malfunction.
Never take a stroller or shopping cart on an escalator.
Physically challenged passengers, using canes, crutches, walkers, or wheelchairs should never use the escalator.
Do not transport large, long, or heavy items on the escalator.
Do not play on the escalator. Children should be accompanied by an adult and should not be left alone near an escalator.
Do not enter or exit the escalator in the wrong direction.
Do not sit on the escalator or the handrail, or lean over the railing.
Habits learned young tend to stick. That is why KONE sees children as an important target group when it comes to reaching out on equipment safety.
Help Bob the elephant in his quest to find his friend Max the mouse, and pay attention to the proper use of elevators and escalators. Remember to tie your shoelaces!
Download the app in Google Play app store or Apple iTunes app store.
Explore elevator and escalator safety with the colorful Max and Bob workbook!
Little things matter in safety. Take a look at the do's and dont's to learn more about a safe and comfortable ride.
